Our tightly integrated regulatory, technical, operational and business experience drives sourcing strategies of exceptional efficiency, clarity, speed and robustness. Because we can appreciate complex interactions, we anticipate and avoid outsourcing pitfalls. Whether it is early stage long range planning or late stage go-to-market planning, Seraphim will lead you to on‑time and on‑budget goal achievement.

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Negotiating robust, practical, time and cost-effective agreements is a Seraphim specialty. We stand ready to manage outsource relationships to ensure that vendors meet all contract requirements and expectations. Our Outsourcing Services group can quickly source and efficiently manage the CRO/CMO services needed for any program.

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Seraphim’s standard and customized training programs focus on your needs. Our training programs provide your staff with the knowledge and skills needed for successful outsourcing. Our training curriculum spans technical, regulatory, financial and other disciplines. We can couple in-house training with ongoing consulting to quickly address immediate needs, with real-time feedback and follow-up, while eliminating travel and time off-site.

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We maintain an extensive insight into full spectrum of vendors in nearly every service category and location. We bring years of experience rapidly matching client needs to vendors with demonstrated capability, capacity and performance. Our auditors provide the efficient and thorough assessments needed for selecting the right vendor and keeping them on-track.

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Managing vendor and client teams can be a daunting task. If your team is overwhelmed, Seraphim Project Manager support can provide needed knowledge, experience, resources and objectivity. We provide rapid access to a range of project management and collaboration tools that enable smooth project execution, relationship communication, and real-time insight.

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We understand finding the right people for critical positions is very hard. Our experts can work on-site or in the field to immediately fill your staffing gaps, including manufacturing, regulatory, clinical, project management tasks for short or long assignments. We can help you find, assess and train new hires, so you can build the right team.

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We have extensive experience in successfully planning, drafting, editing and assessing the full range of technical and other outsourcing documents:

• RFQ, RFP, RFI Drafting & Response Assessment

• Designing & Assessing Performance & Budget Metrics

• Contract & Quality Agreement Negotiation

• Technology Transfer & Operating Procedures

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When crisis looms, whether a crash deadline, project emergency, client-vendor dispute, or FDA compliance event, we jump into action with calm and objective expertise. Our experts know how to solve problems quickly, effectively and fairly. We can show you how to achieve rapid closure to the toughest problems before they escalate to disasters and litigation.

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